Last updated: December 13, 2025
Fiorae (“we,” “us,” or “our”) operates this website and online store to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified data.
Depending on how you interact with our site, we may collect the following types of personal information:
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Contact information such as your name, billing and shipping address, email address, and phone number
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Payment information such as payment method details and transaction confirmations (processed securely by our payment providers)
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Account information including login details, preferences, and settings
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Order information including items viewed, added to cart, purchased, returned, or exchanged
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Communications you send to us, such as customer support inquiries
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Device and usage information including IP address, browser type, and interactions with our website
How We Collect Your Information
We collect personal information from the following sources:
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Directly from you when you place an order, create an account, contact us, or otherwise provide information
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Automatically through your use of our website, including through cookies and similar technologies
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From service providers that support our website operations, payments, analytics, marketing, and order fulfillment
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From third parties where permitted by law
How We Use Your Personal Information
We may use your personal information to:
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Provide, operate, and improve our website and services
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Process payments, fulfill orders, ship products, and manage returns or exchanges
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Communicate with you about your orders, account, or customer support requests
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Send marketing or promotional messages (you may opt out at any time)
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Personalize your shopping experience and recommend products
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Detect and prevent fraud or unauthorized activity
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Comply with legal obligations and enforce our policies
How We Share Personal Information
We may share your personal information in limited circumstances, including:
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With trusted service providers who help us operate our business (such as payment processing, shipping, analytics, marketing, and website hosting)
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With marketing and advertising partners to show relevant ads, where permitted by law
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When you direct or consent to us sharing information (for example, shipping providers or social media integrations)
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In connection with a business transaction such as a merger or reorganization
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When required to comply with legal obligations or protect our rights
All third parties are required to handle your information in accordance with applicable privacy laws.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security & Data Retention
We take reasonable steps to protect your personal information, but no system is completely secure. We cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights & Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
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Access or request a copy of your personal information
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Request correction or deletion of your information
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Opt out of certain marketing or targeted advertising
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Withdraw consent where applicable
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
International Transfers
Your personal information may be stored or processed outside your country of residence. Where required, we rely on appropriate safeguards to protect your data in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
info@fioraebrand.com
For the purposes of applicable data protection laws, Fiorae is the data controller of your personal information.
