Refund policy

We want you to feel good about your Fiorae purchase. If something isn’t quite right, please reach out and we’ll do our best to assist you.

Returns & Exchanges

All return, exchange, or refund requests must be submitted within 14 days of delivery.
Each request is reviewed on a case-by-case basis to ensure the best possible solution.

To begin a request, please contact us with your order number and a brief description of the issue.

Refunds

Once your request has been reviewed and approved, we may offer a refund, replacement, or store credit at our discretion.
Approved refunds will be processed to the original payment method within a reasonable timeframe.

Please note that shipping fees are non-refundable, and customers may be responsible for return shipping where applicable.

Additional Information

Returned items must be in original condition unless otherwise discussed.
We reserve the right to refuse returns that do not meet our guidelines.

Contact Us

If you have any questions or concerns about your order, feel free to reach out to us at:
info@fioraebrand.com

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